Our key machine allows you to check in also when the reception desk is closed: Monday-Friday after 7 p.m. and on Saturdays, Sundays and holidays after 5 p.m.
You receive your personal PIN for the key machine automatically with your written booking confirmation. If you have booked online, we send an information mail to you a couple of days prior to your arrival. Please do not ignore this important information.
-Bookings made via Booking.Com: Please use the last four digits of your booking-number as PIN for the key machine.
-Bookings made via our hotel website: Please use the four-digit "security code" printed on your booking confirmation.
-Bookings made via HRS, Expedia, hotels.com or other OTAs: We will contact you before arrival with informations about your PIN for the key machine.
Please make sure that you have your PIN before your arrival ! If you are not sure about the PIN please call us (+43 1 534 98 900 during reception opening hours) or send us a message to firstname.lastname@example.org.
You find the key machine left of the front door Freyung 6a on the outer wall:
All room keys also unlock this gate and the inner door to the staircase.
In case of emergency please call +43 (0)1 53498 904 or +43 (0)650 612 3363.